Responsible gambling

As a valued player at Rocket Riches, we want to ensure that you have the tools and resources needed to maintain a healthy gaming experience. We take responsible gaming very seriously and are committed to providing support for players who may be experiencing difficulties with their betting or gaming habits.

Tools for Responsible Gaming

We offer several tools designed to help you manage your gaming activity:

• Deposit Limits: You can set limits on the amount of money that can be deposited into your account. This helps prevent excessive spending and can assist in maintaining a balanced budget.
• Time-Outs: If you feel like you need a break from gaming, you can temporarily suspend your account for a specified period. This gives you time to step back and reassess your behavior without feeling pressure to continue playing.
• Self-Exclusion: For more severe situations, we also offer self-exclusion as an option. This blocks access to our site and any other associated accounts for a longer-term duration, usually 6 months or one year.

Session-Based Safeguards

We understand that excessive gaming can lead to negative effects on your life outside of the game. For this reason, our platform includes session-based safeguards such as:

• Reality Checks: These alert you after prolonged periods of play to take a break and assess how much time has passed.
• Pop-Up Reminders: Regular reminders pop up during sessions asking about responsible gaming practices.

Links to Support Organizations

If you or someone you know is struggling with problem gambling, please seek help from the following organizations:

We have provided links to international support bodies on our Responsible Gaming page and within our terms of service. If you need immediate assistance in New Zealand, consider contacting local resources such as Gambler's Help for additional guidance.

Compliance with Regulations

As a Curaçao-licensed online casino operating under their regulations, we comply with the minimum set of responsible gaming measures but recognize that more comprehensive tools are available within domestically regulated markets. Specifically:

• We don't currently offer mandatory pre-commitment limits or strong on-site affordability checks as per some NZ-specific standards.However, our site still aligns with international online standards by providing essential support mechanisms such as account closure and time-out options for managing your gaming experience.

If you have any questions about these tools or need help setting them up, please reach out to our customer support team.